Organize around team strengths
Develop program charter using input from all stakeholders, including sponsors, in order to initiate and design program and benefits.
Give examples of how it is appropriate to respond to a planned strategy or framework (e.g., communication, risk, etc.).
Recognize how contract types and delivery methods selected impact the frequency of claims
Support team task accountability
Translate strategic objectives into high-level program scope statements by negotiating with stakeholders, including sponsors, in order to create a program scope description.
Explain project initiation and benefit planning.
Utilize the claims process and key intervention points to reach early resolution
Evaluate demonstration of task accountability
Demonstrate an understanding of common problem-solving tools and techniques.
Develop a high-level milestone plan using the goals and objectives of the program, applicable historical information, and other available resources (for example, work breakdown structure (WBS), scope statements, benefits realization plan) in order to align the program with the expectations of stakeholders, including sponsors.
Distinguish the difference between change/variation orders and claims
Determine and bestow level(s) of decision-making authority
Develop an accountability matrix by identifying and assigning program roles and responsibilities in order to build the core team and to differentiate between the program and project resources.
Evaluate the effectiveness of a meeting.
Ensure team members/stakeholders are adequately trained