Interpret the source and stage of the conflict
Analyze the context for the conflict
Evaluate/recommend/reconcile the appropriate conflict resolution solution
Set a clear vision and mission
Support diversity and inclusion (e.g., behavior types, thought process)
Value servant leadership (e.g., relate the tenets of servant leadership to the team)
Determine an appropriate leadership style (e.g., directive, collaborative)
Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system)
Analyze team members and stakeholders’ influence
Distinguish various options to lead various team members and stakeholders
Appraise team member performance against key performance indicators
Support and recognize team member growth and development
Determine appropriate feedback approach