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Theresa Oliver

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I appreciate the detailed explanation on the Scrum Master's roles. Very valuable content!

On explain at least three ways the Scrum Master could support the Product Owner.

Is there any specific strategy to follow for refactoring in an Agile environment?

On define refactoring.

I think the best way to avoid destructive conflict is to build a culture of trust within the team.

On recognize when a constructive interaction moves to destructive conflict.

Silent group brainstorming can be particularly effective in preventing dominant voices from overshadowing others.

On apply at least three supportive facilitation techniques to conduct a collaborative design session.