Tutorial / Cram Notes
Device enrollment
Device enrollment is crucial for managing and securing devices within an organization. Intune, a part of Microsoft’s Enterprise Mobility + Security (EMS), allows management and security of devices in a flexible, comprehensive manner. There are two primary ways to enroll devices into Intune: manually and automatically. Both methods cater to different scenarios and are essential to device lifecycle management in the enterprise environment.
Manual Enrollment
Manual enrollment is typically used when devices are already in use, or when dealing with a small number of devices. The manual process involves a user enrolling their device into Intune by signing in with their corporate credentials. This method allows users to enroll their personal devices (BYOD) or corporate devices that may not be eligible for automated enrollment methods.
To perform a manual enrollment for Android, iOS/iPadOS, Windows, or macOS devices, users generally must follow these steps:
- Download the “Company Portal” app from the respective application store on their device.
- Sign in to the Company Portal with their corporate Microsoft 365 or Azure Active Directory credentials.
- Follow the on-screen instructions to complete the enrollment into Intune.
Manual enrollment might require additional steps, such as granting permissions or installing management profiles, depending on the specific device platform.
Automated Device Enrollment
Automated device enrollment, on the other hand, is best suited for scenarios where organizations want to pre-configure and manage devices before they are handed over to the users. This could apply to company-owned devices or when managing a large fleet of devices. Methods of automated enrollment include:
- Windows Autopilot for Windows devices
- Apple Automated Device Enrollment (formerly known as DEP) for iOS/iPadOS, macOS, and tvOS devices
- Android Enterprise for Android devices
Windows Autopilot
Windows Autopilot simplifies the process of setting up and pre-configuring new devices, getting them ready for productive use with minimal user interaction. The steps would include:
- Register devices in Intune using their hardware identifiers.
- Create and assign a deployment profile in Intune.
- User receives the device and connects to a network; Autopilot configures the device based on predefined settings.
Apple Automated Device Enrollment
Apple Automated Device Enrollment works with the Apple Business Manager (ABM) or Apple School Manager (ASM) to automate the enrollment and configuration of iOS, macOS, or tvOS devices. The steps involved are:
- Purchase devices through Apple or an authorized reseller.
- Link the ABM or ASM portal with Intune.
- Assign devices in ABM or ASM to Intune for management.
- The devices automatically enroll into Intune when they are activated by the user.
Android Enterprise
Android Enterprise enrollment can be zero-touch or involve scanning a QR code, depending on the method chosen. Zero-touch enrollment allows IT administrators to enroll corporate-owned Android devices in bulk without manual setup.
- Purchase Android devices from a zero-touch enrollment reseller.
- Assign devices in the zero-touch portal to Intune.
- Devices will automatically enroll during their initial setup.
To compare manual and automated enrollment methods, it is helpful to look at the scenarios where each is most applicable:
| Enrollment Method | Suitable For | Effort Required by User | Management Type | Pre-configuration Possible |
|---|---|---|---|---|
| Manual | BYOD, small number of devices | High | User-driven | No |
| Windows Autopilot | New corporate Windows devices | Low | Pre-provisioned | Yes |
| Apple ADE | New corporate Apple devices | Low | Pre-provisioned | Yes |
| Android Enterprise | Corporate-owned Android devices | Low to None | Pre-provisioned | Yes |
In conclusion, both manual and automated device enrollment methods have their place in the management of an organization’s device ecosystem. While manual enrollment offers flexibility for end-user initiated enrollment, automated enrollment provides a streamlined, scalable approach for IT departments to manage devices efficiently. Intune’s comprehensive device enrollment options ensure that regardless of the size, type, or diversity of a device fleet, an organization can have the tools at hand to maintain security and management standards.
Practice Test with Explanation
True/False: Intune only supports the enrollment of Android and iOS devices, not Windows or macOS devices.
- Answer: False
Intune supports the enrollment of various types of devices, including Android, iOS, Windows, and macOS.
Single Select: Which of the following is a device enrollment method supported by Intune for corporate-owned devices?
- A. Apple School Manager
- B. Google Zero Touch
- C. Windows Autopilot
- D. None of the above
Answer: C. Windows Autopilot
Windows Autopilot is a device enrollment method supported by Intune for corporate-owned Windows devices.
True/False: You can use bulk enrollment for Android devices using a token created in Intune.
- Answer: True
Android devices can be enrolled in bulk using a token created in Intune that facilitates the setup process.
Multiple Select: Which of the following platforms support device enrollment with Intune? (Select all that apply)
- A. iOS
- B. Windows 10
- C. BlackBerry
- D. macOS
Answer: A. iOS, B. Windows 10, D. macOS
Intune supports device enrollment for iOS, Windows 10, and macOS devices. BlackBerry is not directly supported.
Single Select: What feature is used in Intune to enforce device compliance policies after enrollment?
- A. Device Enrollment Program (DEP)
- B. Device Compliance Policies
- C. Conditional Access
- D. Mobile Device Management (MDM) Authority
Answer: B. Device Compliance Policies
Device Compliance Policies in Intune are used to enforce compliance settings on a device after it has been enrolled.
True/False: You can automatically enroll a device into Intune by simply adding a work account to the device.
- Answer: True
Adding a work account to a device can trigger automatic enrollment into Intune if the device and your organization support it.
True/False: Intune can only manage devices that are enrolled manually by users.
- Answer: False
Intune supports both manual and automated device enrollment methods.
Single Select: What is the purpose of Intune’s Enrollment Status Page (ESP)?
- A. To show the user the status of app downloads
- B. To track the inventory of enrolled devices
- C. To display the enrollment process status to the end-user
- D. To enroll devices into Intune remotely
Answer: C. To display the enrollment process status to the end-user
The Enrollment Status Page (ESP) is used in Intune to show the end-user the status of their device during the enrollment process.
Multiple Select: Which of the following can be used to enroll devices into Intune? (Select all that apply)
- A. Group Policy
- B. Azure AD join
- C. Apple Business Manager
- D. Android Near Field Communication (NFC)
Answer: B. Azure AD join, C. Apple Business Manager
Azure AD join and Apple Business Manager are methods that can facilitate devices’ enrollment into Intune.
True/False: In Intune, you can set different enrollment restrictions for different groups of users.
- Answer: True
Intune allows you to set up enrollment restrictions that can vary for different groups of users within the organization.
Single Select: Which automated enrollment option requires no user interaction during the setup process of a Windows device?
- A. Self-deployment mode in Windows Autopilot
- B. Manual enrollment
- C. Group Policy enrollment
- D. Azure AD join
Answer: A. Self-deployment mode in Windows Autopilot
Self-deployment mode in Windows Autopilot allows for a fully automated setup process requiring no user interaction.
True/False: A device needs to be factory reset before it can be enrolled into Intune using Windows Autopilot.
- Answer: False
Devices need not be factory reset to use Windows Autopilot, but they do need to meet certain prerequisites and be pre-registered in the Autopilot service.
Interview Questions
What is device enrollment, and why is it important for organizations?
Device enrollment is the process of adding devices to a management system, such as Microsoft Intune, to enable centralized management and security. It is important for organizations because it allows them to enforce policies and monitor devices to ensure they meet security and compliance requirements.
What are the two primary methods for device enrollment in Microsoft Intune?
The two primary methods for device enrollment in Microsoft Intune are manual and automated enrollment.
How can organizations determine which devices need to be enrolled in Microsoft Intune?
Organizations can determine which devices need to be enrolled in Microsoft Intune by assessing their device management needs and considering factors such as device type and ownership.
What is MDM authority, and how does it impact device enrollment in Microsoft Intune?
MDM authority is responsible for managing device enrollment and management, and can be set to Intune or another MDM solution. It impacts device enrollment in Microsoft Intune because it determines which solution is responsible for managing enrolled devices.
What are the steps organizations can take to configure MDM authority in Microsoft Intune?
To configure MDM authority in Microsoft Intune, organizations should choose an MDM solution, set it as the MDM authority, and configure enrollment restrictions as needed.
What are enrollment restrictions, and how do they impact device enrollment in Microsoft Intune?
Enrollment restrictions limit the types of devices that can be enrolled in Microsoft Intune. For example, an organization may choose to only allow enrollment of devices that meet specific security requirements.
How can organizations set enrollment restrictions in Microsoft Intune?
Organizations can set enrollment restrictions in Microsoft Intune by configuring the appropriate settings in the Azure portal, and setting device compliance policies and rules.
What are the benefits of using Microsoft Intune for device enrollment and management?
The benefits of using Microsoft Intune for device enrollment and management include centralized management and security capabilities, the ability to enforce policies and monitor devices, and streamlined management processes.
How can organizations choose between manual and automated enrollment in Microsoft Intune?
Organizations should choose between manual and automated enrollment in Microsoft Intune based on their specific needs and requirements, such as device type and ownership.
What are the steps organizations can take to enroll devices manually in Microsoft Intune?
To enroll devices manually in Microsoft Intune, organizations should have users or administrators manually enroll devices in the Intune portal, or use Group Policy to configure device settings.
What are the steps organizations can take to enroll devices automatically in Microsoft Intune?
To enroll devices automatically in Microsoft Intune, organizations can use features such as Azure AD join, Windows AutoPilot, or Apple Business Manager.
How can organizations monitor and manage enrolled devices in Microsoft Intune?
Organizations can monitor and manage enrolled devices in Microsoft Intune by setting device compliance policies and rules, and using Intune tools to monitor and manage device status and settings.
What are some common challenges organizations may face when enrolling devices in Microsoft Intune?
Common challenges organizations may face when enrolling devices in Microsoft Intune include configuration issues, compatibility issues, and network connectivity issues.
What resources are available to organizations for planning and implementing device enrollment in Microsoft Intune?
Microsoft provides a range of resources and tools, such as technical documentation, deployment guides, and support resources, to help organizations plan and implement device enrollment in Microsoft Intune.
How can organizations troubleshoot issues with device enrollment in Microsoft Intune?
Organizations can use the Intune portal, logs, and diagnostic tools to troubleshoot issues with device enrollment in Microsoft Intune, and can also contact Microsoft
The blog post was very informative. Thanks!
Manual device enrollment into Intune is straightforward but requires meticulous attention to detail.
Can someone explain the advantages of automated device enrollment over manual?
Great insights in the post! Helped clarify the differences between manual and automated enrollment.
I found the section on DEP enrollment particularly useful.
A bit more detail on troubleshooting common issues would have been helpful.
How does one manage user groups for automated enrollment?
I had an issue where some devices failed to enroll automatically. Any tips?