Tutorial / Cram Notes

It enables administrators to analyze and resolve problems with the hybrid cloud infrastructure. The Azure Stack Hub administrator portal provides a straightforward way for administrators to gather these logs on demand. Here’s a step-by-step guide on how to use the administrator portal to collect diagnostic logs.

Step 1: Access the Administrator Portal

To begin the log collection process, log in to the Azure Stack Hub administrator portal using your credentials. The portal can be accessed by navigating to the Azure Stack Hub administrative endpoint URL, typically formatted as https://adminportal.local.azurestack.external.

Step 2: Navigate to the Support + Troubleshooting Blade

Once you have logged in to the portal, look at the left-hand navigation pane for the “Support + Troubleshooting” section. Click on “Support + Troubleshooting” to access the tools and options available for diagnosing and addressing issues.

Step 3: Start the Diagnostic Log Collection

Inside the Support + Troubleshooting blade, you will find an option for “Resource health” or “Diagnostic logs”. Click on “Diagnostic logs” to begin the process of log collection.

Step 4: Configure Log Collection Parameters

Upon initiating the log collection process, you will be prompted to configure various parameters for the operation. This typically includes:

  • Time Range: Specify the time period for which logs should be collected. It is important to align this with the period during which the issue has been observed.
  • Log Type: Select the types of logs to collect. Options may include infrastructure logs, virtual machine logs, and more.
  • Containers: For more granular log collection, you can choose specific containers from which logs should be extracted.

Make sure to select the appropriate parameters that correlate with the issue you are troubleshooting.

Step 5: Start the Log Collection Process

Once you have set the parameters, start the log collection process by clicking the “Start collection” button. The Azure Stack Hub will begin the process of gathering the logs from the specified sources.

Step 6: Monitor Log Collection Status

After triggering the log collection, stay on the page to monitor the status. The portal will display the progress of the collection process, including any successful or failed operations.

Step 7: Download Collected Logs

Upon completion, the portal will provide an option to download the collected logs. These logs are typically packaged in a .zip file format for convenience. Click on the “Download” button to retrieve the logs, ensuring you have the necessary permissions and disk space to store the file locally.

Step 8: Analyze the Logs

Downloaded logs can then be analyzed using tools like Microsoft’s Log Analyzer or integrated into other troubleshooting utilities. Ensure to handle the logs securely as they may contain sensitive information pertaining to the Azure Stack Hub environment.

Examples of Log Analysis:

  • Infrastructure Logs: Provide detailed information regarding the Azure Stack Hub’s underlying infrastructure components, such as storage and networking.
  • VM Logs: Offer insights into the operation and performance of virtual machines running in the Azure Stack Hub environment.

Best Practices for Log Collection:

  • Schedule Regular Collections: For proactive monitoring, set regular intervals for log collection even if there are no immediate issues.
  • Minimize Performance Impact: Collect logs during off-peak hours to minimize the impact on system performance.
  • Secure Log Handling: Keep in mind the security implications when handling logs, as they may contain sensitive data.

In conclusion, collecting diagnostic logs through the Azure Stack Hub administrator portal is vital for maintaining a healthy hybrid cloud environment. By following these structured steps, administrators can systematically gather the necessary information to identify and resolve issues rapidly, ensuring minimal disruption to services.

Practice Test with Explanation

True or False: As an Azure Stack Hub operator, you can collect diagnostic logs only via PowerShell and not through the administrator portal.

  • A) True
  • B) False

Answer: B) False

Explanation: You can collect diagnostic logs through both the administrator portal and PowerShell in Azure Stack Hub.

Which section in the Azure Stack Hub administrator portal should you navigate to for collecting diagnostic logs?

  • A) Marketplace management
  • B) Resource providers
  • C) Region management
  • D) Support + troubleshooting

Answer: D) Support + troubleshooting

Explanation: The “Support + troubleshooting” section in the Azure Stack Hub administrator portal contains the tools for collecting diagnostic logs.

True or False: You must enable just-in-time (JIT) access before collecting diagnostic logs through the Azure Stack Hub administrator portal.

  • A) True
  • B) False

Answer: B) False

Explanation: Just-in-time (JIT) access is not a prerequisite for collecting diagnostic logs in Azure Stack Hub.

Which of these options can you specify when collecting diagnostic logs from Azure Stack Hub administrator portal?

  • A) Time range for logs
  • B) Specific resource providers
  • C) Log verbosity level
  • D) All of the above

Answer: D) All of the above

Explanation: When collecting logs, you can specify the time range, select specific resource providers, and set the verbosity level.

True or False: You can collect diagnostic logs for a past incident after the incident’s time frame has passed.

  • A) True
  • B) False

Answer: A) True

Explanation: You can collect logs for a past time range if you specify the appropriate time frame during log collection.

What is the recommended first step before collecting diagnostic logs using the Azure Stack Hub administrator portal?

  • A) Notify users about potential performance impact
  • B) Take a snapshot of all VMs
  • C) Schedule a maintenance window
  • D) Update the Azure Stack Hub system

Answer: A) Notify users about potential performance impact

Explanation: It is recommended to notify users about possible performance impacts before starting log collection as it might affect system performance.

True or False: The collected diagnostic logs can be directly viewed in the Azure Stack Hub administrator portal.

  • A) True
  • B) False

Answer: B) False

Explanation: Collected logs are stored as blobs in a storage account, and they cannot be directly viewed in the administrator portal. They must be downloaded for analysis.

After triggering the log collection, how are the logs packaged for download?

  • A) As an encrypted ZIP file
  • B) As a plain text file
  • C) In a virtual hard disk (VHD)
  • D) As isolated JSON files

Answer: A) As an encrypted ZIP file

Explanation: Logs are packaged as an encrypted ZIP file which needs to be downloaded and decrypted for analysis.

Which Azure Stack role is required to collect diagnostic logs from the administrator portal?

  • A) Operator
  • B) Owner
  • C) Contributor
  • D) Reader

Answer: A) Operator

Explanation: The operator role is required to perform diagnostic log collections in Azure Stack Hub.

Which of the following statements is true about the retention of diagnostic logs in Azure Stack Hub?

  • A) Logs are retained indefinitely within the administrator portal.
  • B) Logs are automatically purged after a specific period by the system.
  • C) Retention policies for logs can be set within the administrator portal.
  • D) None of the above.

Answer: B) Logs are automatically purged after a specific period by the system.

Explanation: Azure Stack Hub has a built-in retention policy, and logs are automatically purged after a certain period to manage storage space.

True or False: It is possible to collect diagnostic logs from disconnected Azure Stack Hub environments using the administrator portal.

  • A) True
  • B) False

Answer: A) True

Explanation: Diagnostic logs can be collected from both connected and disconnected Azure Stack Hub environments using the administrator portal.

Which Azure service can be integrated with Azure Stack Hub to analyze diagnostic log data?

  • A) Azure Analysis Services
  • B) Azure Blob Storage
  • C) Azure Log Analytics
  • D) Azure Event Hubs

Answer: C) Azure Log Analytics

Explanation: Azure Log Analytics can be used to analyze diagnostic log data from Azure Stack Hub for deep insights and troubleshooting.

Interview Questions

What is diagnostic log collection in Azure Stack Hub?

Diagnostic log collection is the process of gathering logs and traces from various sources in Azure Stack Hub to help diagnose issues and problems with the system.

What are the different types of logs that can be collected using the Azure Stack Hub administrator portal?

The different types of logs that can be collected using the Azure Stack Hub administrator portal are infrastructure logs, resource provider logs, and tenant logs.

What is the purpose of infrastructure logs?

Infrastructure logs provide information on the health and status of the Azure Stack Hub infrastructure, such as the state of the various services, health of the physical hosts, and the status of storage and network components.

What is the purpose of resource provider logs?

Resource provider logs provide information on the health and status of the various resource providers in Azure Stack Hub, such as the App Service, SQL, and Storage resource providers.

What is the purpose of tenant logs?

Tenant logs provide information on the health and status of the various tenant workloads running on Azure Stack Hub, such as web apps, virtual machines, and storage accounts.

How can you initiate a diagnostic log collection using the Azure Stack Hub administrator portal?

You can initiate a diagnostic log collection using the Azure Stack Hub administrator portal by selecting the appropriate log type, specifying the date and time range for the logs, and selecting the components and nodes from which the logs should be collected.

What are the different log formats that can be used for diagnostic log collection?

The different log formats that can be used for diagnostic log collection are CSV, JSON, and XML.

Can you schedule diagnostic log collection in Azure Stack Hub?

No, diagnostic log collection cannot be scheduled in Azure Stack Hub, but you can use the Azure Log Analytics agent to collect logs and metrics from Azure Stack Hub and schedule log collection in Azure Monitor.

What is the maximum size of a log file that can be collected using the Azure Stack Hub administrator portal?

The maximum size of a log file that can be collected using the Azure Stack Hub administrator portal is 250 MB.

How long are the collected logs stored in Azure Stack Hub?

The collected logs are stored in Azure Stack Hub for a period of 30 days, after which they are automatically deleted. It is recommended that you download and store the logs locally for long-term retention and analysis.

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Alexander Christiansen
10 months ago

This is quite complex and not very user-friendly.

Nathan Diaz
1 year ago

Can we filter specific logs before exporting?

Svitomir Belonenko
1 year ago

Appreciate the thorough walkthrough, made it a lot easier to understand.

Jitze Noteboom
1 year ago

Could someone explain the retention policies for these diagnostic logs?

Ahmet Aşıkoğlu
1 year ago

How long does it typically take to export these logs?

Lydia Davidson
1 year ago

Which tools can we use to analyze these logs?

Koray Çatalbaş
1 year ago

Very helpful information. Thanks a lot.

Jessica Carr
11 months ago

I’m facing issues with PowerShell cmdlets. They fail to execute sometimes.

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