Concepts

In Agile software development methodologies, the Product Backlog is a dynamic artifact, meaning its content constantly evolves and changes over the course of the project. It contains a prioritized list of features (User Stories), technical work, and knowledge acquisition required to deliver a successful product or service. As a Product Owner developing for the Advanced Certified Scrum Product Owner (A-CSPO) exam, understanding, and applying backlog management techniques is crucial to accomplishing our Product Goals. In this article, we’ll explore three well-founded techniques to order a Product Backlog.

1. MoSCoW Method:

The MoSCoW method is a powerful prioritization technique used in project management and software development. The term ‘MoSCoW’ is an acronym, standing for Must have, Should have, Could have, and Won’t have. These categories assist in ranking the Product Backlog items in terms of their importance to meet the Product Goal.

  • Must have: These items are absolutely critical to the product’s success and should be completed first.
  • Should have: These items are important but not absolutely critical.
  • Could have: These items are desirable but not necessary.
  • Won’t have: These aren’t part of the current delivery, but considered for future development.

MoSCoW method helps stakeholders to agree on what must be delivered in a specific timeframe, enhancing customer satisfaction, and improving team focus.

2. Value vs. Cost Matrix:

This technique helps in placing each backlog item on a matrix based on their relative estimated Cost and Value. This can prove invaluable in helping stakeholders visualize the cost-benefit tradeoff of each feature and help drive discussion and prioritization.

  • High Value, Low Cost: These items offer maximum value and should be prioritized first.
  • High Value, High Cost: These items are valuable but costly. Detailed analysis and risk assessment are required.
  • Low Value, Low Cost: They can be considered if there is sufficient capacity in the team.
  • Low Value, High Cost: These items should be dropped or redefined to increase their value or decrease their cost.

3. User Story Mapping:

User Story Mapping visualizes the user’s journey through the product and helps to understand the system’s functionalities from the user’s perspective. It helps in creating, prioritizing, and grouping user stories and ensures that the focus stays on the overall user experience and not just feature lists.

The below steps can be used to create a User Story Map:

  • Identify the user’s journey through different stages of the product.
  • For each stage, brainstorm the activities that the user would perform.
  • Breakdown these activities into User Stories, captured as cards on the map.
  • Prioritize these stories within each user activity.
  • Group the prioritized stories into releases.

For example, booking a hotel online can be a user journey with stages like searching hotels, choosing a hotel, booking, and check-out. These stages can then be broken down into user stories, which are subsequently grouped and prioritized within each stage.

In summary, the choice of the prioritization method depends on the context of the project and the preferences of the team and stakeholders. Irrespective of the method chosen, Product Owners must continuously oversee the product backlog and ensure it provides the greatest value towards achieving the Product Goal. Maintaining an ordered backlog increases visibility, transparency, understanding, and ultimately the predictability of work items, ensuring project success.

For those studying for the Advanced Certified Scrum Product Owner (A-CSPO) exam, a thorough understanding of these techniques will increase your skill and confidence in managing Product Backlog effectively. Finally, always remember that the main aim of backlog management is to continuously deliver valuable product increments to your stakeholders.

Answer the Questions in Comment Section

True or False: One of the techniques to order a Product Backlog to support a Product Goal is to prioritize based on risk.

  • True
  • False

Answer: True

Explanation: Prioritizing based on risk is an effective technique. It involves giving higher priority to those items that have the potential to cause the most risk to the product if they are not dealt with timely.

Which of the following are accepted techniques to order a Product Backlog?

  • A) Prioritizing Based on Value
  • B) Prioritizing Based on Cost
  • C) Prioritizing Based on Customer Feedback
  • D) Ten-pin Bowling

Answer: A, B, C

Explanation: Apart from ten-pin bowling which is a type of sport, all the other options are viable techniques to order a Product Backlog that will support a Product Goal.

Ordering a Product Backlog based on dependencies is a viable method for supporting a Product Goal. True or False?

  • True
  • False

Answer: True

Explanation: Managing dependencies by giving a higher priority to the items that other tasks or features depend upon can assist in properly supporting a Product Goal.

True or False: The product backlog should be rigid and never re-ordered.

  • True
  • False

Answer: False

Explanation: The product backlog is a dynamic list, meaning it should be continuously updated and re-ordered based on changing business environment, customer feedback and learnings from previous sprints.

Which of the following are NOT reasons for ordering a product backlog?

  • A) Increasing team morale
  • B) Communicating what to do next
  • C) Guiding a game of scrum rugby
  • D) Visualizing the product path

Answer: C

Explanation: Ordering a product backlog has nothing to do with guiding a game of scrum rugby. All the other options are valid reasons.

One shouldn’t consider the effort required when ordering a Product Backlog. True or False?

  • True
  • False

Answer: False

Explanation: Considering the effort required is a vital part of the process, as items with a higher effort might need to be addressed sooner to ensure they’re completed within the product timeline.

Which of the following is NOT a technique to order a Product Backlog?

  • A) Prioritizing based on urgency
  • B) Prioritizing based on size or weight
  • C) Prioritizing based on alphabetical order
  • D) Prioritizing based on stakeholders’ feedback

Answer: C

Explanation: Prioritizing based on alphabetical order is not a valid technique for ordering a Product Backlog, as it has no relation with the value, risk, dependency or stakeholder’s feedback associated with the backlog items.

In terms of ordering a product backlog, “MoSCoW” refers to:

  • A) An ordering technique based on Must have, Should have, Could have, and Would like to have
  • B) A new international scrum organization
  • C) A meeting held at the end of the sprint
  • D) An ordering technique based on weather conditions

Answer: A

Explanation: MoSCoW is a technique for prioritizing work items, by identifying what Must be done, what Should be done, what Could be done if time and resources permit, and what Would be done in the future.

A Product Backlog is a wish-list of all desired product features. True or False?

  • True
  • False

Answer: True

Explanation: A Product Backlog is indeed a list of all potential features, changes, and improvements that could be made to the product.

In the context of ordering a Product Backlog, ‘DEEP’ stands for Detailed Appropriately, Estimated, Emergent and Prioritized. True or False?

  • True
  • False

Answer: True

Explanation: DEEP is a commonly used acronym in Scrum representing four important characteristics of a well-maintained Product Backlog.

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Sunniva Borge
6 months ago

Great insights on ordering the Product Backlog to support the Product Goal! I especially liked the section on using the MoSCoW method.

Lea Patel
5 months ago

I appreciate the detailed explanation of setting priorities. Time-based prioritization has always worked well for my team.

Slaviša Adamović
6 months ago

Can someone explain more about WSJF (Weighted Shortest Job First) technique?

Gustav Hansen
4 months ago

WSJF is a prioritization model used to sequence jobs for maximum economic benefit. It’s calculated as the Cost of Delay divided by Job Duration.

Begüm Aybar
7 months ago

MoSCoW method really helps in defining what must be done versus what can wait. We’ve found it very useful.

محمدپارسا نجاتی

Thanks for the tips. They are very helpful!

Charlie Terry
6 months ago

The Kano model may be a bit overkill for smaller teams. Any thoughts?

Roope Mattila
5 months ago
Reply to  Charlie Terry

I think it depends on the project’s complexity. For smaller projects, simpler techniques like MoSCoW or RICE might suffice.

Blagodar Cisik
6 months ago

RICE (Reach, Impact, Confidence, Effort) has been a game-changer for us. It really helps in making data-driven decisions.

Kaat Nieuwlaat
3 months ago
Reply to  Blagodar Cisik

Agree, RICE helps to bring objectivity into prioritization, and it aligns with business outcomes effectively.

Koray Poyrazoğlu
5 months ago

Can’t say I’m a fan of the Kano model, it’s too complex.

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