Concepts
While open discussion plays a pivotal role in a Scrum environment, it might not always be the most efficient or feasible approach to solving problems or brainstorming ideas. At times, Agilists might prefer or require alternatives that foster more focus, structure or confidentiality. More specifically, in an Advanced Certified ScrumMaster (A-CSM) exam context, understanding these alternatives can help candidates excel in using a wider range of functional tools for their Scrum teams. This article will demonstrate two alternative techniques to open discussion: Nominal Group Technique (NGT) and Delphi method.
1. Nominal Group Technique
The Nominal Group Technique is a structured variation of small group discussion to reach consensus. It was developed to ensure that every individual in a team has an equal chance to participate.
The process typically comprises four steps: silent generation of ideas, round-robin recording of ideas, group discussion for clarity and ranking of ideas.
For example, suppose the Scrum team was facing a challenge with maintaining the quality of their product amidst fast-paced sprints. Here, the Scrum Master could deploy the NGT to ensure everyone’s ideas are heard.
| Step | Action |
|---|---|
| Silent Generation | Every team member is given time to think about the problem and silently note down their ideas. |
| Round-Robin Recording | Team members share their ideas one by one, which are recorded verbatim without any discussion at this stage. |
| Group Discussion | All ideas are collectively discussed for clarity and evaluation. No idea is discarded at this stage. |
| Ranking | Each team member individually ranks the ideas based on their perceived importance or viability. |
This method promotes equal participation, reduces the fear of judgment and hence encourages the surfacing of diverse perspectives. It can also reduce the influence of dominant group members, encouraging quieter team members to contribute.
2. Delphi Method
The Delphi method is a forecasting process framework based on the results of multiple rounds of questionnaires sent to a panel of experts. The responses are aggregated and shared with the group after each round, which encourages experts to revise their earlier answers based upon the replies of other members of their panel. It is typically used for complex problem-solving and forecasting decisions.
Consider a situation where the Scrum team needs to anticipate potential hurdles and strategies for a long, challenging project ahead. The ScrumMaster could use the Delphi method to gather anonymous expert opinions and consensus.
| Step | Action |
|---|---|
| Initial Information Collection | A questionnaire is sent to all team members to gather initial views. |
| Feedback | The collected responses are shared with the entire team, keeping the respondents anonymous. |
| Iteration | The steps are repeated, with participants encouraged to refine their views, until a consensus is obtained. |
The Delphi method, with its anonymity, reduces the bias of dominant individuals influencing group thinking, and the feedback provides a check on the wild guesses or errors. Culture, etiquette, or ‘politeness’ are not obstacles to open criticism.
Both of these alternatives to open discussion have their unique strengths and can be highly beneficial when employed in the right scenarios within a Scrum-oriented context. Mastery over these methods can help A-CSM candidates bring a much-needed perspective and strategic edge to their Scrum teams.
Answer the Questions in Comment Section
True or False: Two potential alternatives to an open discussion are the Lean Coffee technique and the Structured Debate.
True
Which of the following are alternatives to open discussions within Scrum team meetings?
- a) Structured debate
- b) Fishbowl Method
- c) Daily Stand-ups
- d) Brainwriting
Correct answers: a) Structured debate, b) Fishbowl Method, d) Brainwriting
True or False: The Lean Coffee technique allows teams to have a structured yet agenda-less meeting.
True
What is the key component of a Structured Debate?
- a) Both sides are given equal chance to present their arguments
- b) The debate is unmoderated
- c) Only the project manager gets to present arguments
- d) There are no pre-set topics
Correct answer: a) Both sides are given equal chance to present their arguments
Which of these are characteristics of the Fishbowl method?
- a) Structured conversation within a larger group
- b) Only few participants talk, others listen
- c) It creates a passive atmosphere
- d) Unproductive time utilization
Correct answers: a) Structured conversation within a larger group, b) Only few participants talk, others listen
True or False: Brainwriting is a technique where discussion is replaced by everyone writing down their ideas.
True
In the Lean Coffee technique, what does each participant do?
- a) Write down topics on sticky notes
- b) Make a cup of coffee
- c) Talk for at least 10 minutes each
- d) Remain silent
Correct answer: a) Write down topics on sticky notes
Which of these are accurate statements about the Structured Debate alternative to open discussion?
- a) It can help surface the best ideas
- b) It only allows for one-sided arguments
- c) It does not require a moderator
- d) It can lead to objective discussions and decision-making
Correct answers: a) It can help surface the best ideas, d) It can lead to objective discussions and decision-making
True or False: The primary goal of the Fishbowl method is to allow passive listeners to participate in the dialogue.
False
What it is the main advantage to Brainwriting as compared to open discussions?
- a) Time efficiency
- b) Fewer ideas
- c) Longer meeting times
- d) More arguments
Correct answer: a) Time efficiency
True or False: In a Lean Coffee technique, initial conversation timeboxes are decided by the moderator.
False
Which of the alternatives to open discussion effectively engages all team members and nurtures collective decision-making?
- a) Structured Debate
- b) Fishbowl Method
- c) Brainwriting
- d) Lean Coffee
Correct answer: d) Lean Coffee
Great insights on alternatives to open discussion! I found the fishbowl technique particularly interesting.
Thank you for the detailed post. It will be highly beneficial for my A-CSM exam preparation.
I think the Lean Coffee approach is a great alternative as well. Anyone else tried it?
Facilitated Workshops can drive deep insights. Anyone knows how to best implement them?
Appreciate the post, very helpful!
For larger teams, I suggest using World Café sessions. They are excellent for capturing a lot of information quickly.
Thanks for breaking down the alternatives so well. This complements our Scrum practices nicely.
What about using Brainwriting? We’re considering it for our next sprint planning.